Frequently asked questions

T-shirts and most apparel start at 2 pieces, badges and caps at 5, and pens and lanyards at 10. The exact minimum is on every product page.

Yes. We send a proof to your order page, and printing starts only after you approve it. If something is off, ask for a change right there.

A vector file (AI, CDR, SVG, EPS or PDF) gives the sharpest print. High-resolution PNG and JPG also work. Files can be up to 15 MB. If you only have a photo of your logo, send that and we will help.

A twin magnet bar sits behind the fabric and holds the badge plate through the cloth, so there are no pins and no holes in the uniform.

Yes. Paste your list on the product page with one name per line, and the quantity updates automatically.

DTF suits full-colour and detailed logos, rubber or screen print suits bold 1 to 2 colour designs in larger runs, and embroidery gives a premium stitched look on polos, shirts, caps and coats.

Yes. Enter your GSTIN at checkout and it will appear on your invoice, which you can download from your order page.

You can pay by UPI or bank transfer, or by purchase order for companies. Where online payment is switched on, you can also pay in full or pay an advance by UPI, card or net banking.

Each product page shows its production time, which starts once your proof is approved and payment is confirmed. Courier transit is on top of that. Tell us if you have a hard deadline.

Custom-printed items cannot be returned for a change of mind or a wrong size. If we made an error, or an item arrives damaged, tell us within 48 hours and we will fix it. See the returns policy for details.